Privacy Policy

Kool Legacy AC ("we", "us", "our") is an HVAC service company licensed in the State of Florida (CAC1821067) and operating across South Florida.

Mailing address: South Florida, USA. Contact: (954) 859-7227 · koollegacy@outlook.com

Information you give us directly when you request service, request a quote, or contact us, including: full name, phone number, email address, service address, and a description of the work needed.

Information collected automatically when you use this website: IP address, device type, browser type, pages viewed, referring URL, and approximate location (city/region only, derived from IP).

Information from third parties: we do not buy personal data from data brokers.

To respond to service requests and quotes, schedule appointments, dispatch technicians, and provide HVAC services.

To send invoices, payment receipts, service reminders, and warranty notices related to work performed.

To follow up after service to confirm satisfaction and request feedback.

To improve our website, troubleshoot technical issues, and prevent fraudulent submissions (rate limiting, spam detection).

To comply with legal obligations (tax records, building permits, warranty claims).

We do not sell your personal information.

We share information only with: (a) our employed technicians who need it to perform the requested work; (b) service providers that help operate this website (hosting, database, error logging); (c) payment processors when you pay invoices electronically; (d) government authorities when required by law (court orders, subpoenas, permitting agencies).

Any third-party processor we use is contractually required to keep your information confidential and use it only for the purpose we engaged them for.

This website uses essential cookies only — they keep your session active when using our admin panel and remember basic preferences. We do not use third-party advertising cookies or cross-site tracking.

You can disable cookies in your browser settings, but parts of the admin panel will not work without them.

Service records, invoices, and warranty information: retained for at least seven (7) years for tax and warranty obligations under Florida law.

Lead/quote requests that do not result in service: deleted within twelve (12) months unless you ask us to delete them earlier.

Website logs (IP, browser, referrer): retained up to ninety (90) days for security and troubleshooting purposes, then deleted.

You may request a copy of the personal information we hold about you.

You may ask us to correct inaccurate information or to delete information we are no longer required to keep.

You may unsubscribe from non-essential communications at any time by replying STOP to any text message or contacting us at the email below.

To exercise any of these rights, email koollegacy@outlook.com or call (954) 859-7227. We will respond within 30 days.

This website is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, please contact us so we can delete it.

We use industry-standard safeguards including HTTPS encryption, hashed passwords, rate-limited APIs, and role-based access controls in our admin panel. No method of transmission over the internet is 100% secure, but we work to keep your information protected.

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of the page and, when changes are material, post a notice on the home page.

For privacy questions or to exercise any right described above:

Phone: (954) 859-7227 · Email: koollegacy@outlook.com · License: CAC1821067