Terms & Conditions

These Terms & Conditions ("Terms") govern your use of services provided by Kool Legacy AC ("we", "us", "our"), a licensed Florida HVAC contractor (License #CAC1821067) operating across South Florida, and your use of this website and our text messaging program.

By requesting service, accepting an estimate, or signing an invoice, you agree to these Terms. Contact: (954) 859-7227 · koollegacy@outlook.com.

When you submit a service request, we will contact you to confirm scheduling, diagnose the issue, and provide pricing before performing billable work.

Estimates are based on the information available at the time. If additional issues are discovered during service, we will inform you and obtain approval before proceeding with any additional billable work.

Arrival windows are estimates and may shift due to emergencies, weather, or prior jobs running long. We will make reasonable efforts to keep you informed.

We warrant the labor on repair services we perform for thirty (30) days from the date of service. If the same issue we repaired recurs within that period due to our workmanship, we will return to correct it at no additional labor charge.

This workmanship warranty does not cover new or unrelated problems, issues caused by other parts of the system failing, lack of maintenance, misuse, power surges, or work performed or altered by others.

For new air conditioning units we install, we provide a one (1) year labor warranty on our installation workmanship from the date of installation.

Equipment and parts are covered separately by the manufacturer’s warranty, which varies by brand and model. Manufacturer warranties typically require the unit to be registered and professionally maintained; we will provide registration and warranty details at the time of installation.

The installation labor warranty does not cover damage from misuse, neglect, lack of required maintenance, electrical issues outside the unit, acts of nature, or modifications made by anyone other than Kool Legacy AC.

Maintenance and tune-up services are intended to keep your system running efficiently and to identify potential issues early. Maintenance does not guarantee that a system will not fail, and is not a warranty against future breakdowns.

Any repairs identified during a maintenance visit will be quoted separately and performed only with your approval.

Payment is due upon completion of service unless otherwise agreed in writing. We accept Zelle at (954) 859-7227 and other methods as offered.

For larger jobs, a deposit or down payment may be required before work begins, with the balance due upon completion.

Invoices not paid when due may be subject to collection, and warranties may be considered void on unpaid work until the balance is settled.

If you need to cancel or reschedule a scheduled appointment, please contact us as early as possible so we can offer the slot to another customer.

Program description: When you submit a service request through koollegacy.com and provide your phone number, Kool Legacy AC sends you SMS text messages to confirm we received your request and to follow up about scheduling your HVAC service.

Message frequency: Message frequency varies based on your service request and interactions with us. You may receive messages related to your request, scheduling, and service updates.

Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.

HELP: For help with our messages, reply HELP at any time, or contact us at (954) 859-7227 or koollegacy@outlook.com.

STOP: You can opt out of text messages at any time by replying STOP. After you reply STOP, you will receive one confirmation message and will not receive further texts from our program unless you opt back in.

Carriers are not liable for delayed or undelivered messages. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

To the fullest extent permitted by Florida law, our liability for any claim related to services performed is limited to the amount you paid for the specific service giving rise to the claim.

We are not liable for indirect, incidental, or consequential damages, including loss of use, property damage caused by pre-existing conditions, or system failures unrelated to our work.

We may update these Terms from time to time. The version posted on this page with the most recent "Last updated" date governs current services. Continued use of our services after changes constitutes acceptance of the updated Terms.